Learning IT Help Desk Basics
Published:
Duration: 3.5 hours
Expired
Get the skills you need to pursue an entry-level position as an IT help desk technician
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Description
The skills you need to follow an entry-level position as an IT help desk technician. This course is an ideal starting point for job seekers wishing to undertaking into the field of technical support or seeking to strengthen their overall technical skills. It covers the fundamental IT help desk responsibilities including software installation networking, and troubleshooting.
Learn about removing software from a computer, networking through the command line, joining computers to a domain, and more the following topics are covered
Customer service for IT
Installing and uninstalling software
Networking basics
Workgroups
Joining domains
Troubleshooting
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